HMIS Newsletter: February 2026

Table of Contents

• Announcements
• Federal Reporting Updates
• Help Desk Reminders
• Upcoming Events 
• Bitfocus is Hiring

Announcements

System Performance Measures (SPM) Submitted!

The Bitfocus team is thrilled to announce that Napa County has submitted the FY 2025 System Performance Measures (SPM) on February 17, 2026 well ahead of the March 4, 2026 deadline. Federal reporting is a massive undertaking, and we couldn’t have done it without your responsiveness. Thank you for your hard work and for keeping our data quality top-tier. We appreciate you!

Federal Reporting Updates

Point-in-Time Count & Housing Inventory Count

First and foremost: thank you! To every staff, volunteer, and client that helped with the 2026 PIT Count, your dedication is the backbone that will help us end homelessness in our community.  

Action Required: Data Quality Phase

We have officially moved into the Data Quality phase for the Housing Inventory Count (HIC) and Point-in-Time (PIT) report. Our focus now shifts to Utilization Rates—ensuring that the number of people served on the night of the PIT matches the capacity of our HMIS programs. 

What this means for Agency Leads: If you manage Emergency Shelter, Transitional Housing, RRH, PSH, or OPH programs, please keep a close eye on your inbox. We are currently flagging programs with significantly HIGH or LOW utilization. 

If you receive a flag, we need your help to resolve it by:  

• Providing a detailed explanation for the utilization discrepancy.
• Updating Bed and Unit Inventory if your program capacity has changed.
• Cleaning up client data, specifically ensuring all missing exit dates and housing move-in dates are recorded.

Questions?

Accurate data ensures our community receives the funding and resources it deserves. If you need a hand navigating these updates, please reach out directly to napa@bitfocus.com. Thanks in advance for your help in making sure that our community’s data is as accurate as possible. 

Help Desk Reminders

1. Canned Report Issues  
When submitting tickets for Clarity Canned Reports, include: 

• Report Name 
• Parameters Used (Agency, program, date range, etc.) 

 2. PII Reminder: Use UID Only 
To maintain client confidentiality and data security: 

• Use only the Clarity Unique Identifier (UID) in all communications (emails, tickets, chats). 
• Block out all PII (names, SSN, DOB, etc.) from screenshots and files sent to us. 

3. Support Tip: New Ticket Per Issue 
We are continuing to see users replying to or reopening old tickets. To help us support you faster and more efficiently, please submit all new requests by sending a new email to napa@bitfocus.com.

❗Please do not reply to or reopen old tickets. Each request MUST be submitted as a new ticket so it can be properly tracked and assigned. 

Upcoming Events

Napa CoC General Meeting | March 5, 2026 at 2:30p-4p | Join here

Monthly CoC meeting run by Napa County on the first Thursday of every month. The CoC meeting is now hosted on Microsoft Teams instead of Zoom. Join us at the link above.

Bitfocus is Hiring

Join our Team!

• Visit bitfocus.com | Jobs | About Bitfocus 

• Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services.  

Questions?

Your HMIS Administrators are happy to help.

Phone: 888-505-1832

Email: napa@bitfocus.com